Chase Field | Ballpark Info
Accommodations for Disabilities
Chase Field has an independent committee of volunteers and employees called the Access Committee. They focus on making sure that the ballpark is an accessible and enjoyable experience for everyone.
Parking: There are 31 designated accessible parking spots in the main garage on 4th Street. Parking is on a first come, first serve basis. There is a designated drop-off area on the south side of Jefferson Street, west of 7th Street. The closest gate will be Gate K. The Diamondbacks offer a “pick up pass” to the driver of the drop-off vehicle, which will include special directions for how to navigate the area after the ballgame. Holding the pass up to the windshield will help traffic control direct you to the pick up location.
Gates: Accessible turnstiles at Chase Field are located at Gates A, C, E North, J, K, and Level 3 of the Chase Field Garage (if you have a suite or 200 level ticket).
Elevators: Elevators at Chase Field can be found in the following sections on the main concourse:
- Section 104 (near gate K)
- Section 116 (near gate J)
- Section 127 (near gate E)
- Section 140 (near gate A)
Ramps: If you prefer to use the ramps, those can be found in the following section on the main level:
- Section 110
Restrooms: You’ll find accessible stalls in every restroom in Chase Field. You can find family and companion restrooms on each level:
- Section 109
- Section 135
- Near Suite 55 on the Suite Level
- Section 306
- Section 331
- RFW Section
- GHW Section
Seating: Chase Field offers accessible seating on each level, so you’ll be able to choose your seat based on your preferred view of the game. If you need any special accommodations or companion seating, tell the ticket agent (all ticket offices offer accessible height counters), or call 602-462-6607.
Wheelchair Service: If you require a wheelchair or assistance from staff, Guest Relations will provide a complimentary escort to your seats. Just ask one of the security officers or staff members as you enter the park. You can also ask Guest Services to store your wheelchair, scooter, or walker for you during the game.
ATMs
If you prefer cash for walking vendors you can find ATMs in the following locations:
- Outside Gate E
- Section 103
- Section 115
- Section 130
- Diamond Level Lobby
- Section 325
Bags
Chase Field institutes the “Clear Bag Policy” which means that each fan can only carry in one clear (plastic, vinyl, or PVC) bag that is no larger than 12″ x 6″ x 12″. That’s about the size of a gallon sized Ziploc bag. Small clutches or purses that are 4.5″ x 6.5″ or smaller and have no handles or straps are also allowed in. You can carry in seat cushions, sweaters, and blankets. If you are traveling with a child, you can bring a diaper bag that is 11″ x 11″ x 15″ or smaller.
Batting Practice
The D-backs encourage fans to get to the ballpark early for batting practice. Sunday through Thursday gates open 90 minutes before first pitch, so you’ll only be able to watch the visitor BP. On Fridays and Staurdays gates open 2 hours prior to the start of the game. You’ll be able to catch the tail end of D-backs BP.
Bring Your Own Food
You are allowed to bring food into Chase Field. Just make sure that it’s in a clear plastic bag so the security lines move quickly. You can also bring non-flavor/non-carbonated water in seald plastic bottles, and sealed single-serving juice boxes.
Charging Stations
Low on phone juice? You can find charging stations at the following locations:
- Section 109
- Section 137
- PNC Diamond Club
- Section 312
Guest Services
If you have any issues or questions while at the ballpark, please utilize Guest Services. Each MLB team has this department, and they are solely focused on making sure each fan has a safe and memorable time at the ballpark. You can find Guest Relations Centers in sections 128 and 322, or call the hotline at 602-462-6607.
Gates
All gates at Chase Field open at the same time. Sunday through Thursday, 90 minutes prior to first pitch. Gates open 2 hours before Friday and Saturday games.
Promos
The D-backs run promotional nights and giveaways throughout the season. Check to see if your game includes a giveaway here. If your game does include a promo, we recommend lining up at Gate J. Since it’s not a main gate, there should be less foot traffic. Plus, you’ll be in the shade.
After Sunday games at Chase Field, kids 3-15 can run the bases. At the beginning of the 9th inning, kids can start lining up across from sections 111, 203, and 304.
Radio Broadcast
If you prefer to listen to the radio broadcast while at the game, tune to KVMP 98.7 FM, or KTAR 620 AM. You’ll find a Spanish broadcast on KHOV 105.1 FM.
Restrooms
You can find men’s and women’s restrooms located throughout the park. Family restrooms are located in the following sections:
- Section 109
- Section 135
- Near Suite 55 on the Suite Level
- Section 306
- Section 331
- RFW Section
- GHW Section
Retired Numbers
Even though they are a young team, the D-backs have retired two numbers, which can be seen on the facade of the right field suites.
- #20 — Luis Gonzalez (2010)
- #51 — Randy Johnson (2015)
- #42 — Jackie Robinson (retired by the entire MLB in 1997)
Tailgating
Tailgating is prohibited at Chase field.
Tours
The D-backs offer tours of Chase Field. Stops include the D-backs Pool, media room, dugout, autographed baseball collection and more. Learn more and book your tour here.
